About Hatton Financial Services

Helping you to protect your financial future and what is important to you

At Hatton Financial Services, we are here to share our knowledge and expertise to help our clients make confident decisions for their financial future.

With over 40 years’ experience in the financial services sector, we bring a wealth of knowledge and expertise to our client relationships.

Over the years, we have had the privilege of helping many New Zealanders make confident financial decisions and assist clients and their families during the claims process.

Providing ongoing guidance for your financial life, we pride ourselves on being there for the journey and adapting to clients' changing needs through the years and life stages.

Meet the team

“I am passionate about Insurance because it helps people – it helps during some of the most difficult and emotionally challenging times in life. It truly can be invaluable. I feel very privileged to assist clients through the journey from beginning to end”.

Theresa began her career in the Financial Industry straight from school where she developed an extensive knowledge over a 20-year period. Her career included management, learning and development roles, training financial advisers.

In 2002, Theresa decided to use the knowledge and training she had received and became a financial adviser herself and has never looked back.

Specialising in Insurance, KiwiSaver and Investments – Theresa believes that one of her most important roles is to listen and help you identify your needs and to ensure her clients are well informed of what is available to empower them to make confident decisions for their financial life.

As someone who has personally experienced the importance and power of insurance after the loss of her husband at a young age of 38, and a Trauma and Health Insurance claim in 2017 ….. it can happen and it pays to ensure you can cope financially if it does.

Theresa also strongly believes in helping New Zealanders plan for retirement – as early as possible utilising various tools such as KiwiSaver, Superannuation and Investment plans.

As you will find working together with Theresa, she takes a long-term view of her client relationships – feeling strongly that she can add the most value by providing ongoing guidance over the years as her clients' needs change.



Christabel has been an instrumental part of Hatton Financial Services since she joined in 2018, initially as a part-time administrator before making her way into her current administrator/office manager role.

The role has introduced her to the world of insurance and investments, and she has enjoyed the opportunity of discovering more about the industry and how we can tailor our services to fit any client’s needs.

Christabel puts client care front and centre in her role, going out of her way to ensure that every request or concern gets attended to, which makes her job all-the-more rewarding.

Theresa cannot speak highly enough about Christabel. She refers to her as her right- and left-hand person. Clients also often comment on her caring nature and the friendly approach she has towards them, making their experience with us a great one.

A few words from our clients

Theresa has overseen our life and income protection insurance portfolios for many years. She has a wealth of industry knowledge and life experience.

Last year, after receiving the news that my husband required treatment for a potentially life-threatening health condition, I phoned Theresa. Her response was both supportive and proactive. She always came to us and fitted in with our needs if paperwork or signatures were required. She kept us informed and provided the documentation and advice necessary to ensure that any claim requirements had been actioned efficiently and promptly from initiation stage through to payout.

Her personalized, but professional manner took pressure off us at a stressful time with the reassurance that she was working in the background to identify what we were eligible for and overseeing the entire claim process; checking in with us along the way to keep us updated and at times just to see how we were doing.
J & J.
I have worked with Theresa for about 20 years in a business and personal environment. The products she represents I consider to be quality products and have offerings that others do not. The service she offers I have found to be faultless, and she delivers what she says she will. In particular, on my personal finances she has provided fantastic advice which I have accepted and to date has been positive results. She raises the negatives so one is aware, and always considers risk appetite of her client.

Theresa makes any process easy for her clients to action, often just a signature required after checking the detail completed by Theresa. Made my life and finances so much easier to manage and don’t have to spend time monitoring that I can be out and about enjoying retirement.
Helen W.